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Aegean Airlines Refund Policy

Aegean Airlines is the largest airline based in Greece with head office in Kifisia, a suburb of Athens. It operates charter services from Athens and Thessaloniki to other major Greek destinations as well as to a number of European and Middle Eastern destinations and main hubs are Athens International Airport in Athens, Macedonia International Airport in Thessaloniki and Larnaca International Airport in Cyprus.

If you have plans to book flight tickets from Aegean Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of Aegean Airlines’ refund policy for your ease.

Refund policy

Aegean Airlines’ refund policy allows you to claim a full refund if you purchase a ticket at least 1 week before departure and cancel within 24 hours of purchase without any cancellation fee. If you fail to cancel the ticket within the cancellation window, the airline also gives you the leverage to cancel it before 3 hours from the departure of the flight. But you must keep in mind, refundable amount of the cancellations made close to the departure time wouldbe less as compared to the cancellations made within 24 hours.

Also, if you have booked tickets via kiosk, you need to contact them for refund-related issues.

Frequently asked question

Who can receive a refund with Aegean Airlines?

If you have purchased the ticket, you are eligible to receive a refund. You must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect a refund due to sickness or death, the refund will be issued to an immediate family member, subject to the person providing a death certificate or medical certificate.

How can I cancel a flight ticket with Aegean Airlines?

If you wish to cancel the flight ticket, you may call the Aegean Airlines customer care office and inform them about the cancellation. You may visit the official website of the airlines and cancel your flight ticket.

Where can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Aegean Airlines and fill out the refund request form. The airline will process the refund in the source account within approx. 7 to 20 business days.

Will I get any compensation from Aegean airlines if my flight gets delayed by 2 hours?

Due to unavoidable reasons, you may experience flight delays by 2 or more hours, or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

Is my flight refundable?

Though such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.