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Caribbean Airlines Cancelation policy

Caribbean Airlines state-owned airline that offers air charter services in Trinidad and Tobago and Jamaica and Guyana. The airline operates flights to the Caribbean, North America, and South America from its base at Piarco International Airport, Trinidad, and is headquartered in Iere House in Piarco. The Caribbean airline is known for its services like in-flight magazines, frequent flyer programs, and customer satisfaction. Therefore, Caribbean airlines have won two awards from World Travel from 2010 to 2019 and 2017 to 2021.

If you have plans to book flight tickets from Caribbean Airlines, make sure you check the ongoing offers and deals, flight booking, and cancellation policy. For your ease, below is an overview of Caribbean Airlines cancelation policy.

Cancellation policy

According to Caribbean’s cancelation policy, you can cancel a flight ticket within 24 hours of booking without paying any cancellation fee. If you miss the cancellation window to cancel the flight tickets, you will have to pay the cancellation fee based on the time of cancellation, the destination, and the class of tickets purchased.

Refund policy

The refundable amount will be made directly to the source account. Also, refunds are only possible for refundable tickets. If you have purchased a non-refundable ticket, only the taxes would be refunded.

Frequently asked question

How to cancel a flight ticket with Caribbean Airlines?

You can call the Caribbean Airlines customer care office and inform them about the cancellation. You may also contact your kiosk to help you through the cancellation process. Apart from this, you may also visit the official website of the airlines and cancel your flight ticket.

When can I make the request for the refund? By when can I expect it?

If you have booked the ticket from the official website of Caribbean airlines, send a mail to the support email for a refund. But if you purchased the ticket from the Ticket Office, call center, or your kiosk, you must request a refund by contacting them. It takes time to process the refunds; hence, you may receive refunds within 7 to 20 working days.

Can I ask for compensation if my flight gets delayed by 2 hours?

If your replacement flight delays your arrival by 2 or more hours or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

How to check if my flight is refundable?

You can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number and the Caribbean Airlines website will display refund eligibility and information.