Caribbean Airlines Refund Policy

Caribbean Airlines is the airline of Trinidad and Tobago owned by the state. The airline operates flights to the Caribbean, North America and South America from its base at Piarco International Airport, Trinidad with a fleet size of 19 aircraft. Caribbean Airlines is known for its in-flight magazine and frequent flyer program called Caribbean Miles.

If you have plans to book flight tickets from Caribbean Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of Caribbean Airlines’ refund policy for your ease.

Refund policy

Caribbean Airlines refund policy allows you to claim a on your refundable tickets. If you have purchased a non-refundable ticket, you will only receive taxes as refund. Further, you will receive refund only after the deduction of cancellation charges. The amount will be credited to the same source you used to purchase the ticket. For instance, if the payment was done via a credit card, the refund would be initiated to the credit card, if you paid via cash, you would get a cheque.

Frequently asked question

Who can receive a refund with Caribbean Airlines?

If you have purchased the ticket, you are eligible to receive a refund. You must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect a refund due to sickness or death, the refund will be issued to an immediate family member, subject to the person providing a death certificate or medical certificate.

How can I cancel a flight ticket with Caribbean Airlines?

If you wish to cancel the flight ticket, you may call the Caribbean Airlines customer care office and inform them about the cancellation. You may visit the official website of the airlines and cancel your flight ticket.

Where can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Caribbean Airlines and fill out the refund request form. The airline will process the refund in the source account within approx. 7 to 20 business days.

Will I get any compensation from Caribbean airlines if my flight gets delayed by 2 hours?

Due to unavoidable reasons, you may experience flight delays by 2 or more hours, or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

Is my flight refundable?

Although such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.