Interjet Airlines Cancellation policy

Interjet Airlines is a low-cost airline based in Mexico City. The airline has served locations in Mexico, Canada, Colombia, Costa Rica, Cuba, El Salvador, Guatemala, Peru, and the United States from its bases in Cancún, Guadalajara, Mexico City, and Monterrey with a fleet size of 25 aircraft. It is quite a popular choice for surfers traveling to Mexico because of its baggage policy of not charging extra fees for those passengers transporting a surfboard on domestic flights. The airline also serves charter flights throughout the Americas, mainly in the Caribbean.

If you have plans to book flight tickets from Interjet Airlines, make sure you check the ongoing offers and deals to save on your traveling. For your ease, below is an overview of Interjet Airline’s cancellation policy.

Cancellation policy

According to Interjet Airline’s cancellation policy, if you have booked flight tickets online then you can cancel the ticket online. But if you have booked tickets offline, then you must visit the ticket office and get your ticket canceled. If you cancel your flight ticket within 24 hours of booking, you don’t have to pay any cancellation fee. You may also make necessary modifications to your existing tickets within 24 hours from the booking time without paying any fees.

Refund Policy

The airline supports a non-refundable flight cancellation policy. According to the policy, only if you cancel your flight ticket within 24 hours of booking, you don’t have to pay any cancellation fee. However, if there is a change of plans, you may sell your ticket at a better price at least a week before the departure of the flight.

Frequently asked question

How to cancel a flight ticket with Interjet Airlines?

If you wish to cancel the flight ticket, you may call the Interjet Airlines customer care office and inform them about the cancellation. Also, you can visit the official website of the airlines and cancel your flight ticket.

How can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Interjet Airlines or call customer care. The airline believes in building a relationship with customers for the long run and therefore, they ensure that the refundable amount gets processed in 7 to 10 business days.

Can I ask for compensation if my flight gets delayed by 2 hours?

There can be a possibility that your replacement flight delays your arrival by 2 or more hours or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

Is my flight refundable?

Though such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. The Interjet Airlines website will display refund eligibility and information.