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Silver Airlines Refund Policy

Silver Airlines is a regional airline of the United States headquartered in Fort Lauderdale–Hollywood International Airport in Broward County, Florida, near Fort Lauderdale. Domestically, the airline operates its services from Fort Lauderdale, Orlando, and Tampa hubs in Florida, as well as Essential Air Services based in Atlanta (Georgia), Billings (Montana), Boston (Massachusetts), Cleveland (Ohio), and Washington D.C and internationally, between Florida and the Bahamas and San Juan (Puerto Rico) to surrounding destinations in the Caribbean.

If you have plans to book a flight from Silver Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of Silver Airlines’ refund policy for your ease.

Refund policy

Silver Airlines’ refund policy allows you to claim a full refund if you purchase a ticket at least 1 week before departure and cancel within 24 hours of purchase without any cancellation fee. If you cancel your refundable ticket, you are eligible to claim a refund. However, if you bought a non-refundable ticket, the airline would not make the reimbursement. Also, if you have paid for the tickets via cash or cheques, you can reach out to the airline and seek reimbursement in the desired manner.

Frequently asked question

Who can receive a refund with Silver Airlines?

If you have purchased the ticket, you are eligible to receive a refund. You must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect a refund due to sickness or death, the refund will be issued to an immediate family member, subject to the person providing a death certificate or medical certificate.

How can I cancel a flight ticket with Silver Airlines?

If you wish to cancel the flight ticket, you may call the Silver Airlines customer care office and inform them about the cancellation. You may visit the official website of the airlines and cancel your flight ticket.

Where can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Silver Airlines and fill out the refund request form. If you made payment for the ticket with a credit card, you will receive a refund within 7 business days. In the case of other modes, you will receive a refund within 20 business days.

Will I get any compensation from Silver airlines if my flight gets delayed by 2 hours?

Due to unavoidable reasons, you may experience flight delays by 2 or more hours, or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

Is my flight refundable?

Though such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.