United Airlines Refund Policy

United Airlines is one of the major airlines of the United States headquartered at Willis Tower in Chicago, Illinois. The airline operates flight to 238 domestic destinations and 118 international destinations in 48 countries or regions across six continents. United Airlines is known for its cabin services, frequent flyer program and United lounges.

If you have plans to book flight tickets from United Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of United Airlines’ refund policy for your ease.

Refund policy

United Airlines’ refund policy allows you to claim a full refund if you purchase a ticket at least 1 week before departure and cancel within 24 hours of purchase without any cancellation fee. If you have purchased a non-refundable ticket, fares may not qualify for voluntary refunds but the value of your ticket may be converted into a Future Flight Credit for a fee. You must redeem these credits within 12 months from the day of issue. The amount you will be receiving as a refund will be credited back to the original form of payment.

Also, the refund depends on multiple factors that will be calculated on a prorated basis and subjected to the rules permit.

Frequently asked question

Who can receive a refund with United Airlines?

If you have purchased the ticket, you are eligible to receive a refund. You must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect refund due to sickness or death, the refund will be issued to an immediate family member, subject to the person providing a death certificate or medical certificate.

How to cancel a flight ticket with United Airlines?

If you wish to cancel the flight ticket, you may call the United Airlines customer care office and inform them about the cancellation. Also, you can visit the official website of the airlines and cancel your flight ticket.

How can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Allegiant Airlines and fill out the refund request form. If you made payment for ticket with credit card, you will receive refund within 7 business days. In case of other modes, you will receive refund within 20 business days.

Can I ask for compensation if my flight gets delayed by 2 hours?

There can be a possibility that your replacement flight delays your arrival by 2 or more hours or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

Is my flight refundable?

Though such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.

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