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Emirates Airlines Refund Policy

Refund policy of Emirates airlines allows you to claim a full refund for canceling your flight ticket within 24hours of booking and 7 days before the departure.

Emirates Airlines is the United Arab Emirates (UAE) airline based in Garhoud, Dubai. The airline is known as the largest airline in the Middle East that operates to more than 150 cities in 80 countries across 6 continents through its fleet of nearly 300 aircraft. Emirates is quite popular among people for its cabin services, catering, in-flight entertainment systems, ground services, chauffeurs, and lounges.

If you have plans to book flight tickets from Emirates Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of Emirates Airlines’ refund policy for your ease.

Refund policy

According to Emirates Airlines refund policy, if you cancel your flight ticket within 24 hours of booking and 7 days before the departure of your flight, you can claim full refund. If the airline cancels your ticket due to unavoidable reasons, you are eligible to claim for a refund. You can also claim refund if you couldn’t board the flight due to sickness or death of an immediate family member after providing relevant documents.

Also, if you’ve purchased your ticket from a third party or a travel agent, you will need to ask them to process your refund.

Frequently asked question

Who can receive a refund from Emirates Airlines?

Since you have purchased the ticket, you are eligible to receive a refund. To receive the refund, you must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect a refund due to sickness or death, the refund will be issued to an immediate family member, after providing a death certificate or medical certificate.

How can I cancel a flight ticket with Emirates Airlines?

If you wish to cancel the flight ticket, you may call the Emirates Airlines customer care office and inform them about the cancellation. You can also visit the official website of the airlines and cancel your flight ticket.

Where can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Emirates Airlines and fill out the refund request form. The airline will process your refund within 7 to 20 business days.

Will I get compensation if my flight gets delayed by more than 3 hours?

If your flight gets delayed by more than 3 hours, you are eligible to get compensation from the airline. To know more about the same, contact us at 1-800-918-3039.

Is my flight refundable?

Although such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.