Air Canada Airlines Cancellation policy

Air Canada is the largest airline in Canada with headquarters in the borough of Saint-Laurent, Montreal, Quebec. It provides scheduled and charter air transport for passengers and cargo to 222 destinations worldwide. The airline flies to 64 domestic destinations and 158 international destinations across Asia, Africa, the Americas, Europe, and Oceania. Air Canada is known for its frequent flyer program called Aeroplan and Altitude. Aeroplan is the reward program for customers whereas Altitude determines the status level of Aeroplan.

If you have plans to book flight tickets from Air Canada Airlines, make sure you check the ongoing offers and deals, flight booking, and cancellation policy. For your ease, below is an overview of Air Canada Airlines’ cancelation policy.

Cancellation policy

According to Air Canada’s cancellation policy, you can cancel your flight ticket within 24 hours of purchase and receive a full refund—regardless of what type of ticket you’ve purchased. If you cancel your ticket 24 hours later after purchasing, you will have to pay a cancellation fee unless you’re holding a refundable ticket.

If your flight gets overly delayed or canceled, or you were denied boarding despite having a confirmed booking, you may qualify for compensation. You are also entitled to amenities like food and drink in reasonable quantities, free Wi-Fi, suitable hotel accommodation near the airport, and to-and-fro transportation between the airport and the hotel

Refund policy

If you want a 100% refund, make sure you cancel the flight ticket within 24 hours of booking. You are eligible to receive a full refund if you are holding a fully flexible ticket, your flight is rescheduled and the new flight causes you to miss a connecting flight, and if your flight was canceled by Air Canada,

If you miss the flight due to some circumstances such as the death of an immediate family member, serious illness, military orders, etc., you are eligible to receive a full refund after submitting documentary evidence and Air Canada agreeing to it.

Frequently asked question

How to cancel a flight ticket with Air Canada Airlines?

You can call the Air Canada Airlines customer care office and inform them about the cancellation. You may also contact your kiosk to help you through the cancellation process. Apart from this, you may also visit the official website of the airlines and cancel your flight ticket.

How can I make the request for a refund? By when can I expect it?

You can fill out the refund form on the official website of fill out the refund form. You can expect a refund within 5-10 business days as per your ticket type.

Can I ask for compensation if my flight gets delayed by 3 hours?

If your flight gets canceled or delayed at least 3 hours late, you’re entitled to receive compensation if the situation was within Air Canada’s control. Keep in mind that you were not informed of the cancellation or delay at least 15 days before the time of departure.

How to check if my flight is refundable?

You can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number and the Air Canada Airlines website will display refund eligibility and information.