Alaska Airlines Refund Policy

Alaska Airlines is one of the major American airlines and the sixth largest airline in North America. The airline operates its flight to more than 115 destinations in the United States, Belize, Canada, Costa Rica, and Mexico including some destinations inaccessible by roads like Anchorage, Adak, Barrow, Cordova, Fairbanks, Juneau, Ketchikan, Kodiak, Kotzebue, King Salmon, Nome, Prudhoe Bay, and Sitka.

If you have plans to book flight tickets from Alaska Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of Alaska Airlines’ refund policy for your ease.

Refund policy

Alaska Airlines’ refund policy allows you to claim a full refund if you purchase a ticket at least 1 week before departure and cancel within 24 hours of purchase without any cancellation fee. However, if you cancel the ticket outside cancellation window, only refundable tickets qualify for the refund.

You don’t qualify for a refund if you purchased flight tickets from third party or your tickets are older than a year. Some other reasons that may stop you from qualifying for the refund includes if you have any group and vacation reservations, you purchased tickets using non-US currency, and unaccompanied minor reservations on partner airlines.

Frequently asked question

Who can receive a refund with Alaska Airlines?

If you have purchased the ticket, you are eligible to receive a refund. You must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect refund due to sickness or death, the refund will be issued to an immediate family member, subject to the person providing a death certificate or medical certificate.

How to cancel a flight ticket with Alaska Airlines?

If you wish to cancel the flight ticket, you may call the Alaska Airlines customer care office and inform them about the cancellation. You may also visit the official website of the airlines and cancel your flight ticket.

How can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Alaska Airlines and fill out the refund request form. If you made payment for the ticket with a credit card, you will receive a refund within 7 business days. In the case of other modes, you will receive a refund within 20 business days.

Can I ask for compensation if my flight gets delayed by 2 hours?

Due to unavoidable reasons, you may experience flight delays by 2 or more hours or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

Is my flight refundable?

Though such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.