Bangkok Airlines Refund Policy

Bangkok Airlines is a major airline in Thailand that serves an extensive range of domestic and internal flights. Bangkok Airlines provides its passengers with great flexibility and benefits to help them manage their purchasing.

Refund Policy

According to Bangkok Airlines Refund Policy, only the unused part of the purchased ticket is subject to a refund. A passenger will be given a refund only if they provide valid payment proof.

In case of refunds for lost tickets, refunds will be given after giving evidence of unused tickets and unused flight coupons. A full fare is paid for involuntary refunds if no part of the ticket is used.

In case of involuntary refunds, if no part of the ticket has been used, then an equal amount of fare difference to process the refund. If a part of a ticket has been used and an equal fare difference between the actual fare and the paid fare minus the applicable service charges is given, a refund.

A passenger must apply for a refund within one year of the issued ticket.

If the airline cancels the flight due to unavoidable situations, the Airline provides the compensation by booking the next flight for the passenger. If the passenger refuses to take the flight, they can opt for a refund in a travel voucher.

Frequently asked question

Can a passenger cancel their flight within 24 hours?

Yes, a passenger has a choice to cancel their ticket within 24 hours. If the ticket cancellation is within 24 hours, no cancellation fee is charged regardless of the selected fare.

What happens if a passenger cancels their flight on Bangkok Airlines?

If a passenger has purchased a basic economy Bangkok airway ticket, they are not entitled to cancel the ticket to get a refund after 24 hours.

In the case of non-refundable tickets, a minimum fare difference must be paid, which gets credited into the passenger's account in cash or a future travel voucher with which they can purchase a ticket.

In the case of refundable tickets, a passenger can cancel their ticket any time before the flight, and it will be refunded on the original payment method.

How can a passenger cancel their tickets?

Passengers can cancel their tickets online using their mobiles by visiting the Bangkok Airlines website. They can also cancel their tickets by calling the Bangkok Airline reservation department. A passenger can cancel their ticket at the airport by going to the Bangkok Airlines ATO.

Is the customer contact service open 24 hours?

Yes, the customer contact service is open for 24 hours.

Is canceling tickets on Bangkok Airlines easy?

Yes, cancellation of tickets is easy. Bangkok Airlines has many professionals to help their passengers with canceled tickets and solve their doubts.