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Belavia Airlines Refund Policy

Belavia Airlines is the national airline of Belarus founded in 1996. The airline operates its services to Asia, Europe, and Africa from its base at Minsk National Airport and charter flights to leisure destinations and VIP charters with a fleet size of 13 aircraft. Belavia Airlines rewards its customers with loyalty rewards called Belavia Leader to those who fly often with the airline.

If you have plans to book flight tickets from Belavia Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of Belavia Airlines’ refund policy for your ease.

Refund policy

If you wish to claim refund with Belavia Airlines, there are certain conditions that you must abide by. You can claim refund during the validity period free of charge, if there is a schedule change for more than 3 hours. You can also claim refund for partially or wholly unused ticket when one or more travel routes are cancelled. The airline will issue travel coupons to redeem later within the validity period.

Further, you will receive refund after deduction of cancellation charges.

Frequently asked question

Who can receive a refund with Belavia Airlines?

If you have purchased the ticket, you are eligible to receive a refund. You must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect a refund due to sickness or death, the refund will be issued to an immediate family member, subject to the person providing a death certificate or medical certificate.

How can I cancel a flight ticket with Belavia Airlines?

If you wish to cancel the flight ticket, you may call the Belavia Airlines customer care office and inform them about the cancellation. You may visit the official website of the airlines and cancel your flight ticket.

Where can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Belavia Airlines and fill out the refund request form. The airline will process the refund in the source account within approx. 7 to 20 business days.

Will I get any compensation from Belavia airlines if my flight gets delayed by 2 hours?

Due to unavoidable reasons, you may experience flight delays by 2 or more hours, or your flight was canceled less than 14 days before departure, you are eligible to get travel vouchers that you can use within the validity period.

Is my flight refundable?

Although such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.