Delta Airlines Refund Policy

Delta Airlines is an American airline and is one of the oldest airlines in operation. The airline operates over 5,400 flights daily and serves 325 destinations in 52 countries on six continents. Delta Airlines also reward their loyal customers with frequent flyer program, airport lounges membership and special reward programs for corporates spending between $5,000 and $500,000 annually on the air travel.

If you have plans to book flight tickets from Delta Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of Delta Airlines’ refund policy for your ease.

Refund policy

Delta Airlines’ refund policy allows you to claim a full refund if you purchase a ticket at least 1 week before departure and cancel within 24 hours of purchase without any cancellation fee. If you cancel your refundable ticket, you must have purchased your ticket by cash, check, or credit card. In the case of non-refundable ticket, you receive an eCredit against the value of your ticket that you will be able to use for travel on any Delta flight.

If you couldn’t board the flight due to death of a co-passenger or a close relative, you can claim for refund along with relevant documents as proof.

Frequently asked question

Who can receive a refund with Delta Airlines?

If you have purchased the ticket, you are eligible to receive a refund. You must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect refund due to sickness or death, the refund will be issued to an immediate family member, subject to the person providing a death certificate or medical certificate.

How to cancel a flight ticket with Delta Airlines?

If you wish to cancel the flight ticket, you may call the Delta Airlines customer care office and inform them about the cancellation. You may visit the official website of the airlines and cancel your flight ticket.

How can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Delta Airlines and fill out the refund request form. If you made payment for the ticket with a credit card, you will receive a refund within 7 business days. In the case of other modes, you will receive a refund within 20 business days.

Can I ask for compensation if my flight gets delayed by 2 hours?

Due to unavoidable reasons, you may experience flight delays by 2 or more hours or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

Is my flight refundable?

Though such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.