Eva Airlines Cancellation policy

Eva Airlines is a Taiwanese international airline based at Taoyuan International Airport near Taipei, Taiwan. Here, EVA stands for evergreen airways. The airline operates services to over 40 international destinations in Asia, Australia, Europe, and North America.

If you have plans to book flight tickets from Eva Airlines, make sure you check the ongoing offers and deals, flight booking, and cancellation policy. For your ease, below is an overview of Eva Airlines’ cancellation policy.

Cancellation policy

According to Eva Airlines’ cancellation policy, you can cancel a flight ticket within 24 hours of booking at least 7 days before departure without paying any cancellation fee. However, if you cross the time limitation of 24 hours, you will have to pay the cancellation fee.

If the airline cancels your flight due to unavoidable reasons, it can either offer you a refund of your full ticket price or re-route you to the next available flight. If you aren’t comfortable with the new flight, you can opt for a refund.

There can be a possibility where you don’t show up for a flight and don’t cancel your flight booking before departure. In such a case, the entire reservation and onwards reservations may be canceled.

Refund policy

You can cancel a flight ticket within 24 hours of booking without paying any cancellation fee if you completed the purchase 7 days or more before the initially scheduled departure flight. You will receive the refundable amount in the same mode you used to purchase the ticket. For instance, in the case of a bank transfer, you will receive the refund in your bank account, and if you used a credit card, the refund will be transferred to the credit card. Also, if you purchased the ticket from a third party, you must contact them for a refund.

Frequently asked question

How to cancel a flight ticket with Eva Airlines?

You can call the Eva Airlines customer care office and inform them about the cancellation. Also, you can visit the official website of the airlines and cancel your flight ticket.

How can I make the request for a refund? By when can I expect it?

You can visit the official website of Eva Airlines and make a request for a refund or you can call customer care. The credit card refunds will be processed within 7 business days and check or cash, you will receive the refund within 20 business days.

Can I ask for compensation if my flight gets delayed by 2 hours?

There can be a possibility that your replacement flight delays your arrival by 2 or more hours or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

How to check if my flight is refundable?

You can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number and the Eva Airlines website will display refund eligibility and information. The same is also mentioned on your ticket.