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KLM Airlines Refund Policy

KLM Airlines is the oldest airline founded in 1919 and the flag carrier of the Netherland. The airline serves 133 destinations in 70 countries on five continents from its hub at Amsterdam Airport Schiphol with a fleet size of 149 aircraft.

If you have plans to book flight tickets from KLM Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of KLM Airlines’ refund policy for your ease.

Refund policy

According to KLM Airlines refund policy, if you cancel your flight 7 or more days before departure and request the cancellation within 24 hours of booking, you can claim a full refund. You can also claim a full refund if the airline cancels or delays your flight and you are unhappy with the alternative flight. If your request for a visa got denied, you can claim a refund.

The refundable amount will be processed to the original form of payment. If you opted for a travel voucher instead of a refund, the value of the travel voucher will depend on your fare type at the time of cancellation.


Who can receive a refund from KLM Airlines?

Since you have purchased the ticket, you are eligible to receive a refund. To receive the refund, you must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect a refund due to sickness or death, the refund will be issued to an immediate family member, after providing a death certificate or medical certificate.

How can I cancel a flight ticket with KLM Airlines?

If you wish to cancel the flight ticket, you may call the KLM Airlines customer care office and inform them about the cancellation. You can also visit the official website of the airlines and cancel your flight ticket.

Where can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of KLM Airlines and fill out the refund request form. The airline will process your refund within 7 to 10 business days.

Will I get any compensation if my flight gets delayed by more than 4 hours?

If your flight gets delayed by more than 4 hours, the airline will reschedule your flight, or provide an alternative flight. If you are unhappy with the option, you may avail travel voucher to be used in the future for flight booking or a cash refund.

Is my flight refundable?

Although such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.