Singapore Airlines cancellation policy

Singapore Airlines is an airline based in Singapore. Syntax has ranked Singapore Airlines as the world's best airline by four times and topped Travel & Leisure's best airline rankings for more than 20 years. Singapore Airlines uses the Singapore Girl as its central figure in corporate branding. It flies to 78 destinations in 32 countries on five continents from its primary hub in Singapore.

If you have plans to book flight tickets from Singapore Airlines, make sure you check the ongoing offers and deals, flight booking, and cancellation policy. For your ease, below is an overview of Singapore Airlines’ cancelation policy.

Cancellation policy

According to Singapore Airlines’ cancellation policy, you can cancel a flight ticket within 24 hours of booking without paying any cancellation fee if you made the reservation at least one week before your flight’s departure. If the airline cancels your flight, you are within your rights to ask for a refund on the unused portion of your ticket. Apart from cancellation, the airline will offer you to rebook your flight or ask for a Flight Credit to travel later.

Also, if you forget to cancel the flight ticket and turn out a no-show, you will have to pay a penalty fee depending on the fare type and class of the ticket.

Refund policy

You can cancel a flight ticket within 24 hours of booking without paying any cancellation fee if you completed the purchase 7 days or more before the initially scheduled departure flight. The refundable amount will be credited to the credit/debit card you used to purchase your ticket.

Frequently asked question

How to cancel a flight ticket with Singapore Airlines?

You can call the Singapore Airlines customer care office and inform them about the cancellation. You may also contact your kiosk to help you through the cancellation process. Also, you can visit the official website of the airlines and cancel your flight ticket.

How can I make the request for a refund? By when can I expect it?

You can visit the official website of Singapore Airlines and make a request for a refund by filling out the Assistance Request Form. It takes time to process the refunds; hence, you may receive refunds within 7 to 20 working days.

Can I ask for compensation if my flight gets delayed by 2 hours?

There can be a possibility that your replacement flight delays your arrival by 2 or more hours or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

How to check if my flight is refundable?

You can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number and the Singapore Airlines website will display refund eligibility and information.