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Swiss International Airlines Refund Policy

Swiss International Airlines is an airline based in Switzerland headquartered are at EuroAirport Basel Mulhouse Freiburg near Basel, Switzerland.The airline operates scheduled services in Europe and to North America, South America, Africa and Asia.

If you have plans to book flight tickets from Swiss International Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of Swiss International Airlines’ refund policy for your ease.

Refund policy

The refundable amount in Swiss International Airlines that you will receive depends upon several variables like partially flown will be calculated on a prorated basis, based on the fare rules. You will receive refund only if your ticket qualifies certain circumstances.

Further, you will receive the refund in the same mode, you used to purchase the flight ticket. If you paid for tickets via credit, you will receive the refund in the same credit card, and if you paid via check, the amount will be credited to the same bank.

Frequently asked question

Who can receive a refund with Swiss International Airlines?

If you have purchased the ticket, you are eligible to receive a refund. You must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect a refund due to sickness or death, the refund will be issued to an immediate family member, subject to the person providing a death certificate or medical certificate.

How can I cancel a flight ticket with Swiss International Airlines?

If you wish to cancel the flight ticket, you may call the Swiss International Airlines customer care office and inform them about the cancellation. You may visit the official website of the airlines and cancel your flight ticket.

Where can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Swiss International Airlines and fill out the refund request form. The airline will process the refund in the source account within approx. 7 to 20 business days.

Will I get any compensation from Swiss International airlines if my flight gets delayed by 2 hours?

Due to unavoidable reasons, you may experience flight delays by 2 or more hours, or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

Is my flight refundable?

Although such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.