Westjet Airlines Refund Policy

Westjet Airlines is the second largest Canadian airline headquartered in Calgary, Alberta, near Calgary International Airport. The airline operates its services to 108 destinations in 25 countries throughout North and Central America, the Caribbean and Europe including 36 cities in Canada and 23 in the United States with a fleet of 162 aircraft.

If you have plans to book flight tickets from Westjet Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of Westjet Airlines’ refund policy for your ease.

Refund policy

Westjet Airlines refund policy allows you to claim a full refund if you purchase a ticket at least 1 week before departure and cancel within 24 hours of purchase without any cancellation fee. If you fail to cancel the ticket within the cancellation window, you will have to pay the cancellation charges. But you must keep in mind, if you have purchased the Basic Fares tickets will not be able to enjoy the refund according to the WestJet cancellation refund policy.

Further, you will receive refund only after the deduction of cancellation charges. the amount will be credited to the same source you used to purchase the ticket.

Frequently asked question

Who can receive a refund with Westjet Airlines?

If you have purchased the ticket, you are eligible to receive a refund. You must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect a refund due to sickness or death, the refund will be issued to an immediate family member, subject to the person providing a death certificate or medical certificate.

How can I cancel a flight ticket with Westjet Airlines?

If you wish to cancel the flight ticket, you may call the Westjet Airlines customer care office and inform them about the cancellation. You may visit the official website of the airlines and cancel your flight ticket.

Where can I make the request for a refund? By when can I expect it?

In order to make a request for a refund, you can visit the official website of Westjet Airlines and fill out the refund request form. The airline will process the refund in the source account within approx. 7 to 20 business days.

Will I get any compensation from Westjet airlines if my flight gets delayed by 2 hours?

Due to unavoidable reasons, you may experience flight delays by 2 or more hours, or your flight was canceled less than 14 days before departure, you are eligible to get compensation.

Is my flight refundable?

Although such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.