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Air France Airlines Refund Policy

Air France is a subsidiary of the Air France–KLM Group and flag carrier of France headquartered in Tremblay-en-France. The airline operates services in 36 domestic destinations and 175 international destinations in 93 countries across 6 continents, including 14 in the United States. It also has a strong presence at Paris-Orly, Lyon-Saint-Exupéry, Marseilles Provence, Toulouse Blagnac, Nice Côte d'Azur and Bordeaux-Merignac airports.

If you have plans to book a flight ticket from Air France Airlines, make sure you check the ongoing offers and deals to save on your traveling. Below is an overview of Air France Airlines’ refund policy for your ease.

Refund policy

According to Air France airlines’ refund policy, you can request a travel voucher or cash refund online. If you wish to opt for a cash refund, your ticket must be refundable. If you have purchased a non-refundable ticket, you can only opt for a travel voucher that must be redeemed within the validity period i.e., within a year from the issue date. Moreover, if you have purchased group tickets, such tickets are exempted from this policy.

Frequently asked question

Who can receive a refund from Air France Airlines?

Since you have purchased the ticket, you are eligible to receive a refund. To receive the refund, you must provide necessary documents confirming that you have paid for the ticket such as an invoice or credit card. However, if the person who paid for the ticket couldn’t collect a refund due to sickness or death, the refund will be issued to an immediate family member, after providing a death certificate or medical certificate.

How can I cancel a flight ticket with Air France Airlines?

If you wish to cancel the flight ticket, you may call the Air France Airlines customer care office and inform them about the cancellation. You can also visit the official website of the airlines and cancel your flight ticket.

Where can I request a refund? By when can I expect it?

To request a refund, you can visit the official website of Air France Airlines and fill out the refund request form. The airline will process your refund within 7 business days.

Will I get any compensation if my flight gets delayed by more than 4 hours?

If your flight gets delayed by more than 4 hours, you are entitled to get a refund. To know more about the same, you can call customer care support about the compensation.

Is my flight refundable?

Although such information is mentioned on the ticket, you can check if your flight is refundable by visiting the official website of the airline and entering the ticket or document number. It will display refund eligibility and information.