faresmatch call

Volaris Airlines Refund Policy

Volaris is a Mexican airline that serves both international and domestic flights. The service of this airline is flexible and benefits the passengers while booking their flights. This airline serves Mexico, the United States, and Central America.

Cancellation Policy

Volaris Airlines provide a 24-hour cancellation policy to their passengers. This means that passengers can cancel their tickets within 24 hours of purchase. If there is any passenger who cancels the ticket 7 days before departure, they need to pay the penalty according to Voralis Airlines fare guidelines.

Refund Policy

To get a refund after the flight cancellation, the passenger has to notify the airline within 24 hours. They are eligible to get a refund without any charges only if they cancel the flight within 24 hours of booking, according to Volaris Airlines' refund Policy.

If the flight is canceled by unavoidable situations, then the passengers will be refunded with a voucher for their future travel. They can also be refunded with the fare in their account. If the flight is canceled by regular authorities, then the airline provides the passenger with a voucher for the amount of base fare along with the additional services purchased earlier. The passenger can use that to book a new flight in the next 180 days. The airline takes 7-10 days to process the refund.

Frequently asked question

Can a passenger cancel their Volaris flight within 24 hours?

Yes, all the passengers have an option to cancel their Volaris flight within 24 hours. Depending on the type of ticket purchased, a passenger will have to pay some fare difference. The amount to be refunded also depends on the type of ticket.

What happens if a person cancels a non-refundable ticket?

If a person cancels a non-refundable ticket, they must pay some fare difference. This fare difference will depend on the ticket type, length of the flight, and destination. The remaining fare is given as a credit to the passenger for future flights.

How to cancel a ticket?

Passengers can cancel their tickets online using their mobile devices by visiting their website or app. A passenger can also cancel their flight by dialing Volaris Airline Reservations Department. Their professionals will help solve the queries. A passenger can cancel their flight ticket at the airport by visiting Volaris Airline ATO.

Is the customer service center available 24 hours?

Yes, the Volaris Airlines contact center is available 24 hours to help passengers cancel their tickets. The professionals help their passengers clear their doubts and queries and answer their questions related to the cancellation and refund policy.

How to get a flight voucher when the Airlines cancels its flight.

In case of flight cancellation, the Airlines give vouchers that a person can avail of for future travel. By visiting the official website of Voralis Airlines, one can redeem their voucher.